Overview
To enhance the security of our organization’s data, we have enabled Multi-Factor Authentication (MFA) for all staff accessing Microsoft 365 services. MFA adds an extra layer of protection by requiring an additional verification step beyond your password.
What is Multi-Factor Authentication?
Multi-Factor Authentication requires users to provide two or more verification methods to access their accounts. This helps prevent unauthorized access even if your password is compromised.
Learn more about MFA
Setting Up MFA on Your Account
Follow these steps to set up MFA for your Microsoft 365 account:
1. Initial Sign-In
- Sign in to Microsoft 365 with your work email and password as usual.
- Upon signing in, you’ll receive a prompt stating that more information is required.
2. Choose Your Verification Method
Microsoft Authenticator App (Recommended)
-
- Download the Microsoft Authenticator app on your mobile device:
- iOS App Store
- Google Play Store
- Select Next on the prompt and follow the instructions to add your account to the app.
Text Message (SMS)
- If you prefer SMS verification, select “I want to set up a different method.”
- Choose “Phone” and enter your mobile number.
- You’ll receive a 6-digit code via SMS to verify your device.
3. Complete the Setup
- Follow the on-screen instructions to finalize the MFA setup.
- Once completed, your account will be secured with MFA.
Future Sign-Ins
- After setting up MFA, you’ll be prompted for additional verification when signing in, especially on new devices or applications.
- If using applications that don’t support MFA, you’ll need to create an app password. Refer to Microsoft’s guide on managing app passwords.
Additional Resources
For detailed instructions and troubleshooting, please refer to the official Microsoft support article:
• Set up your Microsoft 365 sign-in for multi-factor authentication
Need Help?
If you have any questions or encounter issues during the setup process, please contact the IT Support Team on Slack.